Terms and Conditions

Terms and Conditions

Orders placed to Orgone USA through our website, catalog, email, or by phone are subject to the following conditions. Completion of an order with Orgone USA implies acceptance of these conditions.

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • PayPal

International – Import Taxes and Duties

There may be additional import taxes collected by customs in the receiving country. Orgone USA does not collect these taxes. Payment of these taxes is the sole responsibility of the recipient. Orders returned for failure to pay these taxes will be subject to return shipping costs, imposed taxes, and possible restocking fees. Orders abandoned for failure to pay taxes are not eligible for refund.

Processing Time

All orders require 24-48 hours to process, provided items are in stock. We can occasionally process orders sooner, however this is not guaranteed. If you are placing an express order we will need sufficient time to process to ensure we can get out the same or next business day. If you are uncertain if your order will be shipped in time, please contact us. We do not process orders on weekends or holidays.

Rush Processing

We do our best to process all orders as soon as they arrive, during normal business hours. Express orders arriving before 2pm US EST, could ship the same day provided all ordered items are in stock and there is sufficient time to process the order; however, we cannot guarantee your order will ship the same day. If you have any concerns about express shipments, please contact us.

Shipping Methods

Domestic Shipments

  • FedEx – 2nd Day: 2 days
  • FedEx – Next Day – End of Day: 1 day by 8:00 pm
  • FedEx – Next Day – Mid Day: 1 day by 10:00 am
  • FedEx – Next Day – AM: 1 day by 8:00 am
  • UPS – Ground: 1-7 business days
  • USPS – 1st Class: 2-10 business days
  • USPS – Priority: 2-3 business days
  • USPS – Express: 1-2 business days

International Shipments 

These will be shipped via express post. Postage for international orders normally takes between 5 and 10 days. Delays can be expected during peak shipping times. 

For international shipments, you must accept that you are the end-user and will not be shipping to anyone else. There may be additional charges (VAT, duty, taxes, etc.) collected by customs on international orders. Orgone USA does not control these costs. It is the sole responsibility of the customer to cover these import charges. Shipments that are Returned to Sender (RTS) per customer request or for failure to pay customs duties will be subject to return shipping costs, imposed duties, and possible restocking fees. Shipments that are abandoned are not eligible for a refund.

Warranty Issues

No warranties offered